CONDITIONS & TERMS OF SERVICES

BY BOOKING OUR SERVICES, I AGREE WITH MY CLEANING ANGEL Terms and Conditions and Privacy Policy.

Because we don’t do in-home estimates, cleaning time is based on the information you provided about the size and condition of your home. I certify that my booking reflects the actual size/condition of the above property/home. SureThing Clean RESERVES the right to ADJUST pricing to include any extra costs or requests for extra services during cleaning (We will discuss prior any extras for approval). The day of the cleaning, only the booking package booked can be guaranteed, upgrades can be done upon availability. If an upgrade is not accepted by the customer a cancellation fee of 50% of the service booked may apply (minimum of $70).

Please note that there is a $70 fee for cancellations less that 24 hour in advance of your cleaning date/time or 50% of the amount of your cleaning if canceled the same day.

I also understand that there will be a non-refundable $70 cancellation fee for insect/rodent issues or hoarding. We don’t move boxes or heavy furniture to avoid damage on floors, electricity, AC or water off the unit, and/or having other workers present during service.

I AGREE TO REVIEW ALL WORK WHILE THE SERVICE IS BEING DONE AT THE PROPERTY AND PRIOR TO STAFF LEAVING. (if I can’t be present only 24 hours after service and send pictures).

I UNDERSTAND THAT MAKING ANY CLAIMS ABOUT THE SERVICE AFTER WE’VE LEFT THE PROPERTY IS UNACCEPTABLE AND NO REFUNDS, CREDITS OR ADDITIONAL SERVICES WILL BE PROVIDED PRIOR TO RECEIVING A RECLEAN.

NO PAYMENTS OR KEYS GIVEN DIRECTLY TO CLEANERS.

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